Despite assurances, once again the van did not show up in the morning.
And having finally talked to the transport company, I'm not particularly sanguine about tomorrow morning either.
The transport company says the afternoon driver will also be coming in the morning.
The driver says he has other commitments and couldn't, even if he wanted to. Which he doesn't.
I have a rather large issue with this. If the driver is leaving the company with the impression that he will do it and then just isn't showing up, that should be grounds for a firing, in my opinion. If that is the case, I wouldn't trust him to ever show up. However, if the company knows he isn't going to do it and isn't telling the parents that they're on their own, that makes me even madder.
I don't know what the situation is but only the first day is dismissible as an "honest mistake" in my opinion. After that, it is literally their job to figure it out and get it done.
As you can tell, I'm colossally miffed about the situation. And the company will definitely be getting more calls from me in the future.