I was all ready to write a scathing post about unreliability and lying about delivery dates to secure sales but Sears actually got our new washer to us on the day it was supposed to be here.
Bonus to us. Especially since the old one was getting worse and worse about doing its job.
They called to give us roughly an hour's warning before showing up. Then they came, carted away the old washer and hooked up the new one. In and out with minimal fuss.
I've run a few small loads in it to see how it works. It's much louder than our old one, which means no more popping a load in right before bedtime (we have a second floor wash/dry area, right outside the master bedroom). And it makes funky videogame noises when the power is turned on.
But overall, it seems to be doing the work of getting rid of the dirt and other unpleasantness on our clothes, which is what I want it to do.
It would be awesome if it washed, dried and then folded and put away the clothes, but I can't afford that level of model yet.